Cleveland County Sanitary District
PO Box 788
439 Casar Lawndale Rd.
Lawndale, NC 28090
Tel: 704-538-9033
Fax: 704-538-9011
"Please conserve water and report leaks."
Welcome! The following information may be helpful to you as a new, valued customer.
Business office Located at 439 Casar Lawndale Rd., Lawndale, NC
Office hours Monday - Friday 8:00AM to 5:00PM
Emergency Telephone: 704-538-9033 all hours, or 1-800-556-8346
Bills are due and payable as of bill date. If not paid within 20 days a 10% penalty will be added to the amount due.
Water service may be disconnected if not paid within 30 days from billing date. A fee of $35.00 and full payment of
delinquent bill must be paid before service is resumed. Reconnection will be made during the same business day
only if paid by 3:30PM. Payment after 3:30PM will result in next business day reconnection. Meter tampering will result
in severe penalties. If the meter is disconnected over 10 days and payment is not made, account will be closed.
If disconnected over 10 days, reconnection will be next business day. Returned checks are subject to a service charge
and discontinued service.
Our water comes from the First Broad River and Knob Creek, from one of the cleanest watersheds in North Carolina. The Water is purified and meets or
exceeds all state and federal regulations. It is very good tasting and safe for all human consumption and use.
Our rate for 3/4" residential customers is $12.00 base rate per month, which does include the first 2,000 gallons used. The next 3,000 are $4.66 per 1,000 gallons used.
The next 3,000 is $4.48 per 1,000 gallons used. The next 12,000 is $2.66 per 1,000 gallons. Usage above 20,000 gallons is $2.65 per 1,000 gallons. Contact our office for
rates on larger meters.
If you are applying for a new address from the Planning Department of Cleveland County, you can pick up a package to apply for a new tap, and can mail all information to our office.
Welcome to Cleveland County Sanitary District’s new program for applying for water service. If you are applying for a new address from the Planning Department of Cleveland County, you can pick up a package to apply for a new tap, and can mail all information to our office. Before applying for a water meter, you will need to have already applied and been granted a permit for a septic tank. Once meter is set, billing will begin.
When filling out application, all highlighted areas on contract need to be filled in and Cross Connection Survey needs to be completed. Please mail packet back to us in the brown pre-addressed envelope with information listed below in yellow. Once we receive the application and payment, the blue flag will need to be in place so that all utilities can locate their lines and we will know were to set water tap. If blue flag is not out, this will delay setting of your water tap. Once we receive information and process application, the yellow copies plus a receipt of payment will be mailed back to you.
If you would have any questions regarding the application, please give us a call. 704-538-9033
*Picture Identification-State issued Drivers Licensee or State ID Card
*Proof of Ownership of Property-Deed, Deed of Trust, Purchase Agreement or Tax Bill for Owners of Land
*Completed Contract with assigned 911 address and proper signatures
*Tap Fee Payment-Currently $625.00 for ¾” meter- $1025.00 1” meter- $1975.00 2” meter then you will need to install your own back flow preventor.(Fees subject to change at any time without notice)
Should there be any questions regarding or relating to your service, please come by the office or call us at 704-538-9033.
Thank you for the opportunity to serve you.
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The Official Site of the Cleveland County Sanitary District